OnCloud1.90.3 - App Store

OnCloud is a direct-to-cloud video management system that gives you access to live and recorded video, searchable clips, event notifications, and more...

Quickly find footage, gain insights and manage multiple cameras with ease.

Add cameras, locations and users without limits.

Ultra-low latency live monitoring and retrieval of footage from the cloud.

Use smart search to instantaneously find the precise surveillance footage you need.

Auto-detection of people and objects, intrusion detection and customizable notifications provide instant event alerts.

Collaborate on cases, create clips and upload evidence with centralized Incident Management

Version History • Introducing QuickConnect, a new way to add supported cameras to OnCloud. Scan a device QR code or enter the serial number and MAC address to get started.
• Improved device onboarding across web and mobile.
• Added support for international phone numbers.
• Improved notification performance and snapshot reliability.
• Improved live video, camera settings, location filtering, and navigation.
• Standardized Cloud Gateway Recorder (CGR) status, error, and banner messaging for a more consistent device experience.
• Simplified Device Settings by removing the Audio Out section where it is not applicable.
• Added ONVIF fisheye dewarping support for supported Cloud Gateway Recorder (CGR) connected cameras.
• Added an announcement banner to the OnCloud login page to display important communications before sign-in.
• Increased the maximum supported password length to 128 characters.
• Fixed an issue where camera capabilities were not displayed when a valid license was assigned.
• Resolved a live video issue where streaming could stop when switching from HD to SD and back to HD.
• Fixed an issue preventing changes to the maximum recording bitrate.
• Corrected camera details behavior when cameras went offline.
• Resolved an issue affecting the Camera Details page when returning to the device list.
• Fixed thumbnail snapshots displaying for camera channels without an attached license.
• Resolved a crash affecting devices from locations where user permissions had been revoked.
• Fixed location filtering behavior on the Camera Details page.
• Fixed a navigation issue where returning from Notification Settings through My Orgs could display a blank screen.
• Resolved a camera capture issue after pausing video.
• Various improvements and performance enhancements 1.90.3 Aug 18 • Fixed an issue which required re-login each time the app was closed during an active session
• Fixed an issue where snapshots did not always appear in the device list
• Usability enhancements
• Bug Fixes 1.84.3 Jun 15 • Support of license co-termination
• Audit log enhancements
• Ability to filter events by object attributes
• Support of single Okta single sign-on (SSO)
• Usability enhancements.
• Bug Fixes 1.82.5 Apr 2 This update delivers bug fixes, improvements, and design updates in parts of the
platform.

• Added support for searching shock, defocus, and tampering events.
• Improved cloud recording reliability in backup recording scenarios.
• Improved mobile notification experience.
• Updated time & date format for “User Login” reports.
• Fixed an issue where Camera Details calendar date searches shows the wrong day.
• Fixed an issue preventing invitations for email addresses containing a dash (-). 1.76.2 Jan 22 • Reduced latency when playing live and recorded video.
• Improved performance and management of Clip creation
• Better messaging when removing a Clip
• Improved audit logging when updating or removing evidence from Incidents.
• Improved usability for managing Camera settings.
• Ability to manage Wisestream settings.
• Improved messaging for when a camera model is not supported by OnCloud.
• Improved messaging for when a non-compatible SD Card is being used for edge recording.
• Bug fixes and performance enhancements. 1.68.3 09/30/2025 • Reduced latency when viewing live and video history.
• Ability for Customers to control access and allow Technicians to view
recorded footage.
• Display number of available HQ recording days in camera storage settings
for edge recording.
• Usability improvements when creating clips and adding clips to incidents.
• Begin playback of an event on the Camera timeline 3 seconds prior to the
start of the event.
• Accessing and managing Locations is available in both list view and map
view.
• Incident Management: Ability to filter incidents by locations, areas,
Contributors, Date and Tags.
• Incident Management: Ability to remove and delete a clip and documents
from an Incident.
• Incident Management: Ability to edit and remove comments on Incidents.
• Incident Management: Ability to permanently remove an incident.
• Incident Management: Ability to restore an incident within 30 days of being
moved to recycle bin.
• Improved messaging when an underlying recording is not available for an
event.
• Ability to playback from cloud recordings when video is unavailable in local
storage.
• Improved messaging for Push notifications.
• Improvements to Analytics settings
• Clicking on a notification automatically lands on the event within the
timeline.
• Bug fixes and performance enhancements 1.63.0 09/03/2025 • H.265 video format option for Direct to Cloud Cameras and Devices
• Enhancements to Passkey Login to improve login experience
• Added support for Auto during Livestreams
• UI updates for License Activation
• UI updates for Firmware Updates
• Other Bug Fixes and Performance Improvements 1.46.5 06/12/2025 Added Support for PTZ camera dewarp in Landscape
Added Support for Fisheye camera in dewarp in Landscape
Added support for dewarping snapshots
Added Help in the Navigation Menu
Added support for Passkeys for user login
Added option to view by hours in the timeline
Added Intrusion Detection into the Events Filters
UX improvements
General Big Fixes and Reliability Enhancements 1.45.3 05/16/2025 Settings enhancements.
Bug fixes. 1.39.2 04/03/2025 1.38.1 04/01/2025